ASM Research, An Accenture Federal Services Company, is looking for a Problem Management Lead in Juneau, Alaska. This senior role focuses on leading end-to-end problem management to eliminate root causes of IT service issues. Candidates should have at least 8 years of experience in IT service management and a prospective Bachelor's degree in a relevant field. The position requires strong communication skills and the ability to work with both technical and non-technical stakeholders. Compensation ranges from $130k to $164,105 annually.#J-18808-Ljbffr