Job Details

Job SummaryThe position is responsible for maintaining a high level of customer service for the Sealaska Heritage Store by generating sales, merchandising, developing product knowledge, and assisting in developing store processes and procedures.Duties/ResponsibilitiesGreets customers of the Sealaska Heritage store, including answering phones and directing customer inquiries to the appropriate person.Receives and processes all payments according to standard procedures.Assists in the opening and closing of the store, including cash handling.Assists in floor moves, merchandizing, display maintenance, and store housekeeping.Maintains awareness of product knowledge and promotions.Completes, processes, and maintains applicable paperwork and records.Assists in the development of online store software, including photography, branding, and maintenance.Assists in shipping and handling policy and procedure development.Participates in collaboration meetings to enhance practices, procedures, and team building.Other duties as assigned.Required SkillsExcellent customer service skillsHigh degree of initiativeExcellent oral and written communication skillsSupervisory ResponsibilityThe position has no supervisory responsibilities.Work EnvironmentThis position's duties are performed at the Walter Soboleff Building. This role routinely uses standard office equipment and point of sale equipment.Physical DemandsWhile performing the duties of this position, the employee is regularly required to talk and listen. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing. The employee must often lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds.About this RoleThis position regularly requires frequent weekend work. Required Education and ExperienceStudent in good standing of a local school district; orHigh school diploma or equivalentPreferred Education and ExperienceCashier experienceExperience in general record keeping and assisting the publicCardiopulmonary Resuscitation (CPR) certificationKnowledge of Alaska Native culturesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.