Job Details

A company is looking for a Supervisor of Family Finance.Key ResponsibilitiesSupervise daily operations of the Billing Customer Service staff and ensure quality serviceImplement new goals and procedures to expedite payment of accounts and improve revenueMonitor team performance, conduct meetings, and assist in training and onboarding of team membersRequired QualificationsExperience in hospital and physician office environmentsKnowledge of guarantor-based billing and pediatric accountsStrong background in customer service and financial conversations with familiesAbility to develop and implement corrective action plansExperience in performance tracking and quality assurance reviews