Job Details

A company is looking for a Bilingual Renewals Specialist (English/Spanish Bilingual).Key ResponsibilitiesAnalyze customer contracts and product selections to determine optimal renewal pathsMaintain positive relationships with customers and partners, addressing inquiries and concerns during the renewal processIdentify upselling and cross-selling opportunities to drive revenue growth from existing customersRequired QualificationsBilingual in English and SpanishBachelor's degree in Business Administration, Communications, or Marketing preferred, or relevant experienceExperience in Sales, Customer Success, or Renewal Management preferredFamiliarity with Salesforce tools and other software such as Microsoft Excel and Power BIExperience in the technology industry or a SaaS-based organization is highly desirable