Job Details

A company is looking for a Technician Remote Service.Key ResponsibilitiesTest, diagnose, and service client-owned, rental, and loaner equipment through remote telematic platformsAssist in completing work orders and maintain customer satisfaction by addressing comments or concernsEducate customers and caregivers on the proper use, care, and safety of equipmentRequired Qualifications, Training, and EducationProficient in computer-related skills including Microsoft 360 and enterprise softwareAbility to work in a fast-paced environment and manage multiple prioritiesCompletion of Remote Service Technician standard training curriculumsGeneral understanding of diagnostic, troubleshooting, programming, and repair protocols for equipmentExperience with data entry and documentation management