Job Details

A company is looking for a Customer Acquisition and Servicing Agent.Key ResponsibilitiesMonitor and respond to customer inquiries via various channels, focusing on sales conversion and servicing needsEngage with customers to drive new business, policy changes, and retention outcomesProvide expert customer service, handle complaints, and build sustainable relationships with customersRequired QualificationsP&C insurance licenseAbility to switch between sales-focused and servicing responsibilitiesExperience in consultative selling and managing high-volume customer interactionsBA/BS in English, Communication, or comparable work experienceComfort using CRM and sales support tools