Job Details

Global Strategic Account Lead

The Global Strategic Account Lead is responsible for driving strategic growth across Fujifilm Biotechnologies most critical global accounts by building trusted, executive-level relationships and delivering measurable commercial impact. Ideally you will be located on the East Coast, USA with close proximity to an airport, or close to a site. Other locations we can consider for this role, will be Denmark or the UK.

The work we do at FUJIFILM Biotechnologies has never been more importantand we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people's lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles."

This is a senior individual contributor role that combines strategic thinking with hands-on account leadership to drive value for both FLB and its key clients while navigating the complexities of the pharmaceutical industry. You will apply strong executive-selling capability to engage senior customer stakeholders and demonstrate business development acumen to expand strategic partnerships, identify new growth opportunities, and accelerate account value. The position operates within a highly collaborative, matrixed environment, working closely with global teams and cross-functional partners across multiple technology modalities to ensure alignment of strategy and execution. Success in the role is defined by the ability to deliver sustained commercial growth, deepen executive-level customer relationships, identify and convert strategic opportunities, and consistently raise the standard of account performance through influence, expertise, and execution.

Key Responsibilities:

• Design and implement comprehensive account strategies to drive growth and maximize customer satisfaction for key strategic accounts.
• Leverage market insights and customer feedback to inform planning.
• Develop and execute strategies for key accounts.
• Establish and maintain senior-level relationships with strategic customers to ensure alignment of FLB's service offerings with client needs.
• Act as a trusted advisor and primary liaison and point of contact for strategic accounts, facilitating communication and collaboration.
• Cultivate and manage strategic relationships with top pharmaceutical companies, establishing FLBG as a trusted partner at the executive leadership, senior management level.
• Lead complex negotiation processes to construct mutually beneficial agreements.
• Resolve disputes amicably while maintaining business interests.
• Identify new opportunities to expand FLB's services within existing accounts.
• Develop innovative solutions to meet client needs and strengthen partnerships.
• Manage relationships and ensure service excellence for strategic accounts, focusing on clinical supply services and other FLB offerings.
• Navigate complex customer organizations, effectively managing stakeholders from both a relational and sales perspective.
• Engage the entire FujiFilm organization, including the CEO, to bring all competencies into play towards meeting customer needs in innovative ways.

Education & Experience:

• Bachelor's degree in business, Life Sciences, or a related field; MBA or advanced degree preferred.
• Minimum of 15 years of experience leading strategic customer accounts or account management in a strategic business development role within the CDMO industry.
• Minimum of 5 years of experience in strategic roles within service-related businesses (Sr. Director or VP level).
• Experience in Biologics, and Cell & Gene Therapy is a requirement.
• Extensive experience working with the top 30 pharma companies, including managing high value dollar deals with significant financial impact.
• Understanding of key drivers and trends within biosciences and deep knowledge of the pharma business model.
• Significant skills in global accountability and multicultural experience.
• High customer responsiveness and commercial attitude, with strategic overview and hands-on, can-do attitude.
• Significant skills in managing complex, matrixed organizations at both customer and company levels.
• Excellent interpersonal, communication, and negotiation skills.
• Demonstrated mastery in strategic thinking, with a proven ability to navigate fast-moving, high-pressure environments and manage complex stakeholder needs.
• Ability to travel (approximately 30%) to meet clients and attend industry events both nationally and internationally.

What we offer: Competitive compensation. Additionally, our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k) savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life-work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth! This is a global position that will support all our FUJIFILM Biotechnologies sites. This position can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (...@fujifilm.com).