Job Details

About the Role

Responsible for retrieving and fulfilling standard Data Management requests with direction from the Lead and Supervisor. This is an entry level position.

Your Impact

- National - all business units on Oracle/S21 use the Customer Data Base and Install Base.
- Retrieves equipment orders from CRM /document retrieval system and performs customer maintenance returning an accurate update along with necessary linkages in a timely manner.
- Retrieves requests from the Data Management mailbox - updates the system and returns the requests with the necessary information for requestor to complete their updates.
- Works with ancillary departments to resolve customer database issues while providing guidance to others to meet the needs of our Customers.
- Receives and resolves customer care tickets from all other Departments working them to completion.

About You: The Skills & Expertise You Bring

- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Must be able to work overtime at the end of each month.
- Must be capable of sitting for extended periods of time and working on computer monitors.
- Capable of taking direction to learn problem solving skills. - Professional oral and written communication skills.
- Basic Excel skills required.
- Capable of working well in a team environment.
We are providing the anticipated base salary range for this role: $17.20 - $21.84 hourly.

Company Overview

About our Company -#CUSA

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#LI-KG1 #LI-HYBRID #PM19