Job Details
Health Plan Specialist - Medicaid | Remote
2026-01-26 Dahl Consulting all cities,AK
Description:
Compensation: $21.00 per hour + $1 shift differential (shifts ending at or after 6:30pm)
Industry: Health Insurance
Schedule:Training: Monday - Friday, 8:00am - 4:30pm CST (first 4-6 weeks) Internet Speed Requirements
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Key Responsibilities
Required Qualifications 1+ year of Health Insurance experience, prior experience in a healthcare or insurance-related customer service role. Medicaid knowledge Ability to explain complex information in a clear and empathetic manner. Excellent communication, critical thinking, and problem-solving skills. Strong attendance record and reliability. Familiarity with CRM or call center software platforms, Microsoft Office Suite (Word, Excel, Outlook). Proficiency in navigating multi-screen workstations and using multiple applications simultaneously. High school diploma or equivalent.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary:
How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
#ZR
Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
Review DAHL & earn up to $100 | www.dahlconsulting.com/review-us
Refer a friend for rewards | www.dahlconsulting.com/careers/refer-a-friend
Job Description
Title: Health Plan Specialist
Start date: Monday, February 23
Location: 100% Remote | Candidates must reside within the following states:
- WI, MO, NE, SD, ND, IA, TX, KS, IL, OK
Compensation: $21.00 per hour + $1 shift differential (shifts ending at or after 6:30pm)
Industry: Health Insurance
Schedule:
- Shift Requirements: Candidates must be open to working any shift between:
- 8:00am-6:00pm CST, or
- 8:00am-9:00pm CST, Monday-Friday
- Contractors will test their internet by opening a browser and visiting Then select "BEGIN TEST
- Upload speed: Minimum of 5+ Mbps
- Download speed: Minimum of 25+ Mbps
- Ping: Must be less than 100MS
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Key Responsibilities
- Collaborate with internal teams to ensure seamless service delivery.
- Demonstrate empathy, professionalism, and a customer-first mindset in every interaction.
- Utilize online tools and multiple applications to efficiently resolve member concerns.
- Maintain ownership of each case from start to finish, ensuring complete documentation and follow-through.
- Assist members with benefit inquiries, enrollment questions, and issue resolution.
- Handle 100% inbound customer service calls (approximately 50-70 calls/day during peak season).
Required Qualifications
- 2+ years of customer service experience in a healthcare related setting
- Demonstrated interest in career growth within healthcare or insurance services.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary:
How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#BP.Indeed
#ZR
Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.
Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.
Review DAHL & earn up to $100 | www.dahlconsulting.com/review-us
Refer a friend for rewards | www.dahlconsulting.com/careers/refer-a-friend