Job Details
Visitor Information Specialist
2026-01-17 Forest Corporation Juneau,AK
Description:
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Conditions of employment
Qualifications
You must meet the ANILCA eligibility requirements to be referred for this position.
Eligibility Requirements: You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in visitor services activities.
Your responses to the questions in the assessment for this announcement must clearly show that you meet the eligibility requirements.
Education
Education is not considered for eligibility requirements.
Additional information
This position is temporary, has a Not-to-Exceed date and may be extended without further competition. The appointment may also end early due to lack of work or lack of funds.
The salary amount will be adjusted to include a Cost of Living Allowance (COLA). A gradually reducing COLA will continue to be paid after December 31, 2012. COLA will not be eliminated until 65% of the locality pay equals the frozen COLA rate. See the OPM website at: for additional information.
The number and location of positions to be filled will be dependent upon individual unit needs.
If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay.
BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.
If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.
This is a non-bargaining unit position.
Government housing may be available.
Federal affiliated daycare facilities are not available.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Summary
This position is located at the Mendenhall Glacier Visitor Center in Juneau, Alaska.
For additional information about the duties of this position, please contact Laura Buchheit at ...@usda.gov.
This announcement includes an applicant questionnaire that requires narrative responses. You are encouraged to start your application as soon as possible. This will allow you to review the questions and prepare your responses before the closing date.
Duties
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- Provides and supervises the daily operation of a Visitor Services Center including a program of interpretive and education programs, operations, natural resources, and partnerships.
- Responsible for visitor information and public services activities. Coordinates responses to inquiries about recreation facilities, user permits, points of interest, and related activities.
- Develops interpretive and environmental education programs, media and exhibits for use on the unit and the Visitor Center.
- Coordinates the public participation program, which is designed to involve interested publics in the decision-making processes.
- Provides leadership for planning and implementation of Interpretive Services and Conservation education programs for the unit interpretive program.
- Visitor services include: preventative safety messaging for local hazards such as bears, other wildlife, hazardous weather and trail conditions; and incident response for first aid accidents.
- Supervises 20% or less of assigned duties.
- Other duties as assigned.
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Conditions of employment
- Must be a U.S. Citizen or National.
- Males born after 12-31-59 must be registered for Selective Service or exempt.
- Subject to satisfactory adjudication of background investigation and/or fingerprint check.
- Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
- Willing to live/work in remote locations (volatile/unpredictable)
Qualifications
You must meet the ANILCA eligibility requirements to be referred for this position.
Eligibility Requirements: You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in visitor services activities.
Your responses to the questions in the assessment for this announcement must clearly show that you meet the eligibility requirements.
Education
Education is not considered for eligibility requirements.
Additional information
This position is temporary, has a Not-to-Exceed date and may be extended without further competition. The appointment may also end early due to lack of work or lack of funds.
The salary amount will be adjusted to include a Cost of Living Allowance (COLA). A gradually reducing COLA will continue to be paid after December 31, 2012. COLA will not be eliminated until 65% of the locality pay equals the frozen COLA rate. See the OPM website at: for additional information.
The number and location of positions to be filled will be dependent upon individual unit needs.
If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay.
BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.
If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.
This is a non-bargaining unit position.
Government housing may be available.
Federal affiliated daycare facilities are not available.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.