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Job Details

Patient Financial Services Specialist II - SEARHC Corporate Office

  2026-01-31     SouthEast Alaska Regional Health Consortium     Juneau,AK  
Description:








locations


AK - Juneau










time type


Full time









posted on


Posted 12 Days Ago









job requisition id


2023-7574














SEARHC

is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.





Working at SEARHC is more than a job, its a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.












Key Essential Functions and Accountabilities of the Job




  • Validates changes and billing information


    • Validates proper charge codes, billing, and adjudication of claims in accordance with standard federal, state and private billing policies and reimbursement principles


    • Stays current on changing payor-specific charging and billing rules.


    • Assists with other special projects related to billing/rebill projects.


    • Identifies, analyzes, and reconciles billing errors or omissions.




  • Provides service to customers, answering questions and resolving issues


    • Answers patient billing questions and takes necessary action to resolve the account


    • Validates balance, bills and follows-up on patient self-pay accounts consistent with the Consortiums discount, bad debt and charity policies.


    • Locates and monitors delinquent patient self-pay accounts, notifies patients of delinquent accounts by mail or telephone, and arranges for debt repayment.


    • Collaborates with financial counselors to identify alternative funding sources for patients




  • Reconcile payments


    • Logs all transactions posted to the organizations bank account into the cash log and allocates all monies to the appropriate EHR system or identifies as a general ledger transaction.


    • Balances all transactions posted to source system and daily batch

      deposits.



    • Researches and resolves un-applied cash and misapplied payment research requests.


    • Communicates effectively with the cash posting team and participates and contributes constructively to produce results in a cooperative effort to ensure that all funds are processed, scanned and batched for posting within established service levels.




  • Processes incoming mail


    • Prints, scans, and organizes correspondence such as EOBs, letters, and denials.


    • Downloads back-up for clinic deposits in the PFS shared drive folders.


    • Logs denials and works closely with billing to ensure proper follow up.


    • Enters account history notes when necessary for billing team follow up.


    • Hands off other correspondence to proper staff for follow up.




  • Facilitates insurance and patient refunds and ensures all back-up is scanned into refund log Assist in communication of strategies or messages from senior leadership






Other Functions




  • Participates in development and updating of organization procedures and update of forms and manuals.


  • Performs a variety of general clerical duties and other routine functions


  • Other duties as assigned






Supervisory Responsibilities




  • This position does not require supervisory responsibilities.






Additional Details:








Education, Certifications, and Licenses Required










  • High school diploma or equivalent


    required


    .








  • Associates


    degree in related field preferred








  • Certified CRCR (HFMA-Medical), CRCS (AAHAM-Medical), or CDBS (ADCA-Dental)


    .


    Current


    employee


    must be in good standing to qualify for employer-paid certification


    .










Experience Required










  • Two


    year


    s of


    experience in billing, collections and/or cash posting


    required












Knowledge, Skills






and Abilities














Knowledge of:










  • K


    nowledge of


    hospital or clinic billing and follow up and medical


    terminology








  • K


    nowledge of


    payor remittances


    and


    basic knowledge of CPTs, HCPCS, and Revenue Codes








  • K


    nowledge of major insurance


    companies'


    billing policies to ensure compliance


    and


    insurance claim


    forms








  • K


    nowledge of specific specialties within the hospital or clinic billing area








  • Knowledge of reconciling and balancing of payments received against account


    receivables










Skills in:










  • Using a keyboard and 10


    -


    key








  • Problem solving, decision making and detail


    orientation








  • Verbal and written communication










Ability to:










  • Collaborate within cross-functional


    teams








  • Work in a fast-paced setting








Computer Skills


:














  • Proficient in Microsoft Office Products including Word,


    Excel


    and


    PowerPoint












Travel Required:





L


ess than 10% travel expected.











Safety and Risk Management Responsibilities:







Employees


are responsible for


comp




lying with


safe work rules; reporting all accidents and injuries


immediately


; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions







Position Information:




Work Shift:OT 8/40







If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!





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