Manages scheduling resources for patient appointments Manages communication tools for patient scheduling requests by patients and care teams Manages the pre-registration review process for insurance verification for upcoming appointments Manages follow-up appointment request Retrieves payment collection for services, flat rate services, co-pay or up-front collections Collects documentation by the requirements and timeliness for registration compliance Scan registration documents into the electronic health record Reviews and assigns insurance tiering for proper payor assignment. Validates insurance eligibility and pre-authorization requirements Communicates with peers, patients and care teams through multiple communication channels for appointment requests and patient-initiated outreach Create new patient profiles in the electronic health record with quality data input of demographic information and proper identification collection Manages multiple worklists assigned: New Patient Regist...Patient Access, Behavioral Health, Representative, Patient, Customer Service, Insurance, Healthcare