Job Details

Supervises, recruits, trains, and creates team building activities for the patient support team Evaluates individual staff performance and escalates to management if required. Assists with data collection as required by leadership. Raises concerns in an appropriate manner and according to policy. Assists coordinators with challenging customer service issues. Knows, understands, incorporates, and demonstrates SEARHCs Mission, Core Values, and Vision in behaviors, practices, policies, and decisions. Contribute to Account Receivable goals by ensuring insurance eligibility for accurate and timely billing. Maintains collaborative, team relationships with staff, leadership and colleagues to contribute to the working groups achievement of goals effectively, and to help foster a positive work environment. Identify any performance issues among the team, coach or train and bring recommendations to the operations manager. Other duties as assigned by the operations manager. Supervisory Responsib...Operations Manager, Supervisor, Support, Patient, Customer Service, Technology, Healthcare