Job Details

We are seeking an exceptional Regional People Operations (HR) Generalist, US East & Canada, who is team-oriented, collaborative, and has Workday experience with high customer service standards. The Regional People Operations (HR) Generalist will support HR inquiries, benefits, payroll, and Workday system implementation for a go-live on 1.1.2026. Tasks include data analysis, extraction from legacy systems, Workday maintenance, and other related activities in alignment with ISP and school standards. This role supports our shared HR services inbox.

This individual must thrive in a fast-paced environment, possess Workday experience, and ensure a “white-glove” customer service experience for candidates and employees. Supporting People Operations (HR) Shared Services, the role manages up to 1,000 employees across multiple states and is growing.

Key Partners: People Operations Shared Services Team and School Leadership Teams.

ISP Principles

• Begin with our children and students. Their success is our success. Wellbeing and safety are essential, with appropriate follow-up on safeguarding and Health & Safety issues.
• Treat everyone with care and respect. Promote wellbeing, embrace diversity, and foster a supportive environment.
• Operate effectively. Focus on priorities that make the most difference, applying school policies and embodying community values.
• Are financially responsible. Make careful financial decisions based on needs.
• Learn continuously. Engage in personal and professional development and school improvement.

Key Responsibilities

• Support HRIS platforms as needed.
• Perform other duties as assigned.
• Provide excellent support for HR inquiries across disciplines—payroll, benefits, HRSIS updates.
• Serve as a systems expert in Workday system maintenance and data updates.
• Understand multi-state legal requirements.
• Assist with recruitment efforts, including references, background checks, onboarding, and safer recruitment processes.
• Build candidate relationships during the selection process to ensure a positive experience.
• Manage background checks via Sterling, including international police checks as applicable.
• Support onboarding activities and maintain employee files according to standards.
• Assist with I-9 completion and organization.

Skills, Qualifications, and Experience

• Bachelor's Degree preferred or equivalent experience in HR.
• At least 5+ years of relevant HR experience.
• Workday experience preferred.
• Excellent communication skills and ability to foster trust.
• Highly organized with attention to detail and multitasking skills.
• Understanding of education industry ethos.

Additional Information

E-Verify Participation: ISP U.S. participates in E-Verify to confirm work authorization.

Safeguarding Commitment: ISP promotes child and youth welfare, with vetting and background checks required.

Diversity and Inclusion: ISP values diversity and encourages candidates from all backgrounds to apply.

Job Type: Full-time, Temporary

Pay: $50,000 - $60,000 per year

Schedule: 8-hour shifts, Monday to Friday, weekends as needed