Job Details

1. Overseas Warehouse Client Development & Account Management

Proactively develop and maintain overseas warehouse clients, achieving comprehensive coverage of key accounts including but not limited to: platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs.

Drive cross-selling/upselling initiatives and establish long-term partnerships with assigned clients.

Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.

2. Daily Performance Monitoring & Client Engagement

Monitor daily order fluctuations at partner warehouses; identify sales signals (e.g., client business expansion, service gaps) and translate insights into actionable revenue growth plans (submit to Account Managers/Operations).

Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps (vs. competitors) and develop UNI logistics label promotion strategies to directly boost market share and client stickiness.

Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.

3. Market Intelligence & Reporting

Document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches.

Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.

Requirements

1. Education & Experience

Bachelor's degree in Business, Logistics, or related fields.

1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing.

Proven experience in field sales, on-site client management, or warehouse coordination.

2. Skills & Competencies

Strong analytical skills to interpret data trends and propose solutions.

Excellent communication and relationship-building abilities.

Self-driven with the capacity to work independently and collaborate across teams.

Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks).

Willingness to travel frequently (50%+ time) for warehouse visits; valid driver's license required.

3. Preferred Qualifications

Experience using CRM tools (e.g., Salesforce) and data analytic platforms.

Knowledge of e-commerce logistics, cross-border shipping.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work mode includes hybrid and remote options