Job Details

[Customer Support / Remote] - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Service Associate at Simplilearn, you will: Serve as a friendly, reliable point of contact to boost learner success and satisfaction; Conduct regular outbound calls to learners to welcome them to the program, remind them of upcoming classes or milestones, and encourage participation and course completion; Follow up with inactive or at-risk learners to understand challenges and offer support; Log all learner interactions and status updates in the CRM; Collaborate with internal teams (operations, academic advisors, etc.) to address learner needs...Hiring Immediately >>