Job Details

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity youll love, please start your application today!

Responsibilities

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

• Have a valid driver's license to help with shuttling guests to the airport and ferry.
• Diploma or equivalent from high school is required; some college is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Excellent customer service and communication skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Flexible overnight hours are required

$18 DOE

Juneau Super 8 is working to provide a great guest experience by having excellent staff to provide exceptional customer service!!!