Job Details

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.
Join the Department of Health! Were thrilled to welcome you! Weve made our application process more accessible than ever. Please take a look at our job announcement below. If you can see yourself in this role, apply nowyour next opportunity awaits! This position is open to Alaskan Residents only. Please check out theresidency definitionto determine if you qualify.

What you will be doing:Join our Alaska Vital Records Team and contribute to key moments in the lives of your fellow Alaskans. As the Office Assistant 3, your role will be pivotal in helping Alaskans obtain birth, death, and marriage certificates. This includes issuing and amending certificates, verifying eligibility, and providing direct assistance to Alaskans both in person and over the phone. If youre seeking a dynamic role that positively impacts the lives of Alaskans, we encourage you to seize this chance and submit your application.

Our organization, mission, and culture:
Join our Alaska Vital Records Team and contribute to key moments in the lives of your fellow Alaskans. Your role will be pivotal in helping Alaskans obtain birth, death, and marriage certificates. This includes issuing and amending certificates, verifying eligibility, and directly assisting Alaskans both in person and over the phone. If youre seeking a dynamic role that positively impacts the lives of Alaskans, we encourage you to seize this chance and submit your application.

The benefits of joining our team:
Join our diverse, high-performing Special Services team, where each day brings new opportunities to expand your skills and experience. Benefits include insurance for health, vision, and dental care. Have fur babies at home? Options for pet insurance are also available. Other benefits include retirement plans, 12 paid state holidays, paid leave accrual, union representation, potential annual performance pay increases, and opportunities for continued education.

The working environment you can expect:

This position is located on Commercial Boulevard near Juneau's Costco. We have private parking and are within walking distance to the bus line. Nearby amenities include coffee shacks, a general store, gas stations, and restaurants.

The working environment is positive, professional, constructive, and detail-oriented.
Who we are looking for:

To excel in this position, candidates should demonstrate the following core competencies:

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.

Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Special Notice:(example of items listed here)

• Eligible for a Notary Commission. HAVRS will assist the selected candidate in obtaining the Notary Commission.

To view the general description and example of duties for this job class, please go to the following link and search for Office Assistant 3:classspecs High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.

Substitution:
Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement. At the time of the interview, please provide the following:

1. Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
2. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications.

Please read the information below carefully. This applies to your application submission.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. Itis your responsibility to provide such evidence when applying.The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitmentA resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-###-#### (toll-free) or (907) ### ####.If you choose to be contacted by email,please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain.For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at:

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-###-#### in Juneau or TTY: Alaska Relay 711 or 1-800-###-#### or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-###-#### (toll-free) or (907) ###-#### if you are in the Juneau area. Requests for information may also be emailed ...@alaska.gov.

For assistance with applying for a password, please visit

For specific information in reference to the position, feel free to contact the hiring manager at: Name/Title:Karla Montoya/Records and Licensing Supervisor Phone: 907-###-#### Email: ...@alaska.gov
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